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1. ILLS Code of Practice 2020

2. ILLS Evaluation Report - July 2019 (Final)

Details: Created: 21 January 2020

Pricing - Membership

Through the PLWA website you can renew your membership by credit card (Visa or Mastercard only) or by requesting an invoice for payments by other methods. No other goods or services are provided for sale through the website.

Your membership renewal is processed immediately when paid by credit card. Requests for offline payments will receive an invoice and details of bank transfer information.

Membership rates for 2021/22 are listed below and were ratified at the Annual General Meeting held on August 6 2021.

All prices are in Australian Dollars.

These Membership rates are valid until the next AGM which is scheduled to be held on August 5 2022.

Full membership - WA Local Government library services

Your annual membership provides you with access to PLWA's minutes and agendas through the website, and allows voting privileges at PLWA's General Meetings and Annual General Meetings.

If your population figures have changed, please contact us to amend your Membership Tier prior to renewing online.

Membership Tier	LG Population	Annual Fee
Tier 1	Under 1,000	$110.00
Tier 2	1,000 to 25,000	$185.00
Tier 3	25,001 to 50,000	$235.00
Tier 4	Over 50,000	$385.00

Associate Membership

This category is open to individuals, associations, and institutions.

Note: Associate membership does not confer voting rights.

Membership type	Annual Fee
Student	$70.00
Individual	$110.00
Association or Institution	$500.00

Refunds

We are not required to provide a refund of your membership fee if you change your mind.

However, refunds may apply in the following instances:

Should your Local Government cease to be a Library Authority within three months of payment - 50% refund of fee paid.

Should your Local Government choose to cancel its membership within one month of payment - full refund.

Please contact the Treasurer to discuss any refund queries.

Refunds will be made only to a Local Government bank account.

PRIVACY POLICY

Public Libraries Western Australia, Inc (PLWA) is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual.

The Personal Information collected by PLWA is as follows:

Local Government name or Library Service name (if different)
Library Service contact name
Library Service address (not personal address)
Library Service contact email address
Library Service contact phone number

This Personal Information is obtained from you when you register or renew your membership of Public Libraries WA or update your membership information online, by telephone or by email.

We collect your Personal Information for the sole purpose of providing you with information regarding your PLWA membership. This information is not used for marketing purposes other than provision of information on PLWA Professional Development opportunities.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

PLWA does not collect any Sensitive information.

Disclosure of Personal Information

Your Personal Information may be disclosed where required or authorised by law.

Your Personal Information is not shared with any third parties.

Payments by credit card are made through SecurePay - only your credit card information is transmitted to them.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Online payments by credit card are made through SecurePay - your credit card details are not stored in our records.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact the Secretary in writing.

PLWA will not charge any fee for your request.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy is current as of August 19 2021.

Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact us at:

Public Libraries Western Australia Inc.
C/- City of Rockingham
PO Box 2142
ROCKINGHAM DC WA 6967

SECURITY POLICY

Our security responsibilities

We will ensure that:

the data you give us will be safe
we use encryption to protect your Online Services login
your data is stored securely
regular backups of data are performed to ensure it can be recovered in case of a disaster
all attempted access to the system is logged. If any unauthorised behaviour should occur, this will assist us in identifying and resolving the issue

Protecting your credit card information

Credit card payments made via this website are made through SecurePay and no record of your credit card information is kept on our site.

Sensitive data on the site is encrypted and the site is protected by a current SSL Certificate - please click on the padlock icon in the browser menu to view the certificate information.

Your role in securing information

Technology and computers cannot safeguard information automatically. You need to protect your own information related to using this service.

PLWA accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Protecting your computer

You should:

Install and activate security software on your computer. Ensure your security software includes anti-virus, anti-spyware, firewall and anti-spam filter.
Run regular scans of your computer for viruses
Remember to update your security software to ensure you are always running the current version

Other steps you should take to help protect your computer include

Check your internet browser's security settings for ways to make your browsing more secure
Do not open email attachments if you do not know the sender
Only download files from reputable internet sites
Be wary when exchanging files with colleagues or friends
Never click on hyperlinks in emails received from unknown sources

Protecting your password

Never share your password with anyone
PLWA will never ask for your password
If you think that your user account has been compromised please change your password immediately
Never send your password via email
Make your password as strong as possible

Details: Created: 15 January 2020

1. ILLS Code of Practice 2020

pdf 2. PLO ILLS library staff info 8 Aug 2018 (489 KB)

Details: Last Updated: 07 July 2021

Helping Library customers set up the ServiceWA app

The WA government released a new app on January 11 which combines the SafeWA checkin app and proof of vaccination in one spot. We know customers may need help with the app so a simplified step-by-step guide is linked below.

pdf ServiceWA app setup instructions (502 KB)

Customers can continue to use the existing SafeWA app, or use paper registration.

Details: Created: 05 June 2014

Summer Reading Quest Report

pdf Report into the Summer Reading Quest (20.56 MB) program help from 18 December 2021 to 31 January 2022.

Public Libraries WA Workshop - Demonstrating the value of libraries

Held on Thursday 27 May 2021

Link to the Workshop website (registered attendees only). For access enquiries, please contact the This email address is being protected from spambots. You need JavaScript enabled to view it..

Speakers and topics

Chris Buckingham - Public Libraries Victoria (VIC) - The role that libraries play in sharing information, inspiring creativity and building community resilience.
Ian Phillips - I & J Management Services (VIC) - ALIA Library Standards, Guidelines and Measures
Lisette Kaleveld - Centre for Social Impact UWA (WA) and Rebecca Hall - City of Canning (WA) - Community Development Evaluation Framework and Toolkit
Jordan Gibbs - Culture Counts (WA) - Public Libraries Evaluation Network
Values and Outcomes facilitated workshop - Dr Dorothy Wardale - Curtin University (WA)

WA Public Library Strategy Showcase 3 - Library Led Learning

Held on Monday 17 May 2021

Link to the presentations on YouTube

Speakers and topics

Kylie Carlson (Senior Coordinator Community Engagement and Partnerships), Yarra Libraries and Felicity Macchion (Manager Yarra Libraries) (VIC) - Power of Stories: Inspiring, Inclusive & Creative approaches to community engagement.
Brad Birt (Director, Learning Partnerships) Curtin University (WA) - Stackable credentials and trends in non-conventional education.
Tom Fay (Executive Director and Chief Librarian) Seattle Public Libraries - Seattle Public Library - learning programs for the community.
Diane Tabbagh (Coordinator Learning Community) Wyndham City (VIC) - Wyndham Global Learning Festival.
Iyeesha Jetta (First Nations Community Development Officer) and Jennifer Bawden (Team Leader- Willagee Library) City of Melville (WA) - Youth Program: Engaging the unengaged.
Jessica Donald (Young People’s Services Coordinator), City of Cockburn & Shayde Douglas (Specialist Librarian- Projects), City of Belmont (WA) - Providing opportunity for all abilities through early years programs

WA Public Library Strategy Showcase 2 - Libraries Supporting Communities

Held on Wednesday 21 April 2021

Link to the presentations on YouTube

Speakers

Pilar Martinez (CEO) & Chrissy Hodgins (Director, Branch Services and Community Engagement), Edmonton Public Library
Michelle Brennand (Director Community Development, City of Fremantle)
Michael Piu (CEO, St Patrick’s Community Support Centre)
Jodie Holbrook (DLGSC)
Dr Joanne Dolley (Griffith University, Brisbane)
Soraya Majidi (Library Team Leader- Albany Public Library)
Dr Sarah McQuade (Director Canning Community) & Boris Wong (Manager Economic Development), City of Canning

WA Public Library Strategy Showcase 1 - Digitally Inclusive Libraries

Held on Monday 29 March 2021

Link to the presentations on YouTube

Speakers

Vickery Bowles, Digital innovation Hubs – Toronto Public Library
Shauna Edson, Digital Navigators – Salt Lake City Public Library
Tony Rothacker – Youngster.co
Nathaniel Bavinton – Innovation and Futures Manager at City of Newcastle
Dr Fiona Martin and Geoff Briggs – Australian Digital Health Agency
Ashleigh Pruitt – Office of Digital Government

Allocation Model Forum - 24 February 2020

pdf Allocation Model Forum - Program (134 KB)

pdf Allocation Model - SLWA presentation (1.38 MB)

pdf Allocations Model - Local Government Perspectives (1.16 MB)

Creating Collections for Future Communities - 29 & 30 August 2019

This is the second in the PLWA 2019 Future Communities professional development event series.

The Future Communities seminars aim to develop knowledge and skills in operational and strategic library practice with a focus on innovation and co-design to transform space, collections and support community engagement.

View the complete program here.

document Session 1: Ian Phillips - Library Collections (11.62 MB)

document Session 2: Maeva Masterson - Collecting for Indigenous Communities (19.42 MB)

Maeva Masterson - Audio link (YouTube)

document Session 3A: City of Swan Seed Library (21 MB)

document Session 3B: Shire of Collie Seed Library (8.79 MB)

Session 4 - Matt Pascoe - Marketplace (PowerPoint) (NOTE: this takes you to the download of a very large PowerPoint presentation - if you cannot download or view please try the PDF link below).

pdf Marketplace (22.63 MB) (PDF version)

document Session 5: Faith Rayney & Elizabeth Robertson - Patron Driven Acquisition at UWA (15.05 MB)

Session 6: James Bennett & Bibliotheca presentations - placeholder

Session 7: Booksellers - placeholder

pdf Session 8: The Freedom Foundry - Marketing Collections (2.51 MB)

Session 9: Workshop summary - placeholder

document Session 10: Summary - Ian Phillips (2.69 MB)

Tiered model presentation - 12 April 2019

pdf Proposed New Tiered Model - Presentation (940 KB)

PLWA Operations Group Workshop - Tackling barriers and disadvantage - 11 April 2019

Below are the notes and handouts from the guest speakers at the workshop.

The two Innovation Canvases are from the second half of the workshop where we looked at the barriers those with a disadvantage face, as well as the bureaucracy that we and our customer at times face. Those attending came up with the barriers, which we grouped, and listed on the first page of the canvas (along with lots suggested links to further info in the Disadvantaged canvas) then came up with ideas to overcome the barriers. Interestingly they both had a lot of similarities.

Many thanks to all who participated via email and on the day.

pdf 1.1 City of Kwinana - Community Liaison Patrol (425 KB)

document 1.2 City of Kwinana - Community Liaison Service Media Release (398 KB)

document 1.3 City of Kwinana - Homelessness Policy (383 KB)

pdf 1.4 City of Kwinana - Welcoming diversity community liaison model (Draft v2) (982 KB)

pdf 1.5 City of Swan - Library membership, terms and conditions (674 KB)

document 1.7 City of Wanneroo / City of Joondalup - Regional Homelessness Plan (3.58 MB)

document 1.6 City of Wanneroo - Homelessness presentation (1.25 MB)

pdf 2.1 Innovation Ideas Canvas - Bureaucracy (612 KB)

pdf 2.2 Innovation Ideas Canvas - Disadvantaged (766 KB)